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AppTrana

Product User Guide

Manage

Manage

Updated 2 years ago by Author

This page describes the basic information of a user such as Account, Payment, License, API Key, Users, and Groups.

Account

Select Manage > Account.
Account details are classified into User and Company. By default, User option is selected.

User

User Information

General user information like User Name, Email Id, and Phone Number are displayed. Also, Change password? option is displayed.

Contact Indusface Support to update the user details.

Change Password

Enable Change password toggle button to set a new password for the account.

Enter the password information requested and click Change Password.
With a successful update, Password changed successfully message is displayed.

Reset Password

This section helps to reset your password in case the password is expired or forgotten the password.

Click on the Username field to enter your username and then click on the Submit button.

A pop-up message is displayed saying Reset password mail is sent to the registered email.
Click on the OK button to close the pop-up.

Click on the reset password link to reset AppTrana portal password. Reset Password page appears.

The reset password link is valid only for 2 hours from the time when email sent.

Click on the New Password field and enter your updated password.

Kindly follow Indusface Password Policy.

Click on the New Password field and enter a strong password, re-enter the same password in Confirm New Password field, and click CHANGE PASSWORD button. Success message is displayed.

Password changed successfully message is displayed with successful update.

If the password reset link is expired, a pop-up message will be displayed saying Invalid Request.

Click OK to close the pop-up and re-create the password.
An error message is displayed with password instructions, if the updated password doesn't match with Indusface Password Policy.

Password Policy

Improve your account security with a strong password protection.

Set a strong password based on the following requirements:

1. Password must use at least 8 characters long.

2. Password must have at least one numeric, one alphabet, one uppercase and one special character.

3. Age- 40 days for login expiration.

4. Time out Attempts- 5 times if the user enters incorrect password then the account will be blocked.

5. Password can not be same as the last 5 passwords.

Time Zone Settings

Customers can find the time zone details under the profile name. Also, customers have the facility to change their time zone accordingly.

Change Time Zone

Current Time Zone and Change Time Zone is displayed on the top right corner.

Click Change Time Zone to change your current time zone.
You’ll be redirected to Manage > Account > User > Time Zone Settings page.

Current Time Zone and Select Time Zone fields appear.
On Select Time Zone field, a drop-down menu has been given to pick the time zone.

Click Apply to set the new time zone. A confirmation pop-up will appear.
The confirmation pop-up consists of a dialog box for updating the selected time zone as preferred time zone.

Case 1: Tick the dialog box and then click Yes to set the selected zone as preferred time zone.

A success notification will appear. Click OK to close the pop-up.

Case 2: Leave the dialog box as it is (untick) and then click Yes to set time zone only for the current session.

A success notification will appear. Click OK to close the pop-up.

When customers change their time zone, the following areas will be affected.

Time Zone Affected Areas	Applicable
Access Logs date & Time	√
Action date & Time	√
Attack Trend	√
Attack Logs & Time	√
Last 24 hours, Last 7 Days, Last 30 Days	√
Bandwidth Usage Summary	√
Plan Expiry Date	√
Scan date & time	√
Vulnerability found date	√
Vulnerability close date	√

Company

This page displays registered company name along with Daily Summary Email enable option.

Daily Summary Email

Click Enable Daily Summary Email check box to get the information of daily attacks and protection summary of the verified websites on daily basis.
A success pop-up appears for daily report status.

Contact Indusface Support to update the company details.

Payment

Select Manage > Payment.

Card info, invoice, and summary details are displayed. By default, Card Info is selected.

Card Info

Select Card Info to add or edit card information.
Click Add Card to enter your credit card details.

Click Card Number field to enter valid credit card number, click Expiry date field to enter the month and year of expiry, and finally click CVC field to enter three digit CVC number and then click Subscribe.

A message will appear with successful entry.

[or]

Click Edit Card to change the credit card details.

Click Expiry date field, enter the month and year of expiry, click CVC field and enter your three digit CVC number and then click Done button.
A success message will appear after successful entry.

Invoice

Click Invoice tab to display all the details of invoices for various payments.

The description of the charge, period of charge , and the amount charged is displayed in the invoice table.

Summary

Click Summary to view the payment history.

To view the further details of a payment, click Payment Date. Invoice of the payment for scheduled date is displayed.

License

Select Manage > License.
Total number of licenses available for a user is displayed on the top. The detailed information of a specific license like No. of URLs Licensed, URL Used, Deployment Type etc., are displayed.

Parameter	Description
License	The unique License Code is displayed in this column.
URL Used/URL Licensed	This column displays the number of URL(s) used in fraction to the total number of URL(s) licensed.
Deployment Type	The Deployment Type of a license is displayed.
License Type	This option displays the license type i.e., Advance or Premium.
Licensed Bandwidth	Total bandwidth given for a license is given.
Used Bandwidth	Bandwidth consumed is displayed in this column.
Validity Till	The License Expiry is displayed in this column.

Click radio button to select any specific license to display complete URL(s), Bandwidth used by a specific URL.

Click Previous Month option from the drop-down to display the license details for last month. By default, current month details is displayed.

Click Renew/Upgrade to upgrade your license. Renew/Upgrade license pop-up appears.

Click New Promo Code field, enter new promo code, and click Confirm. Success message is displayed.

API Key

Select Manage > API Key.

The users with SIEM service has API Key in the user profile, contact Support to make changes in the back-end. Re-login to view Manage API option in the profile drop-down.

Enter the details requested and click Save.

Parameter	Description
Connector Name	Click and enter a name of your choice.
API ID	By default, API ID is auto-generated which is a unique ID.
Key	The unique API key is displayed.
Redirection URL	Enter the URL whose traffic need to be redirected.
Allowed IPs	Click All option to choose all IP addresses registered by a user [or] click Only option, click IPs field and enter specific IP address(s). Separate each IP with a comma.

Key field appears with an unique key. Click copy icon on the side of API ID and Key options in order to copy and paste the information locally in your system for future reference.

Connector Name and/or API ID and/or Key cannot be edited. Contact Support for further questions.

The redirection URL is displayed in this field. To update the existing URL, click URL field, enter the updated URL and then click Save button. Success message is displayed.

The message is displayed as "Connector Information has been added successfully", click cross symbol to close the pop up page.

To change the Allowed IPs option, click All from Only option to select the radio button.
To change IP addresses in Only option, Click IP address field, enter valid IP address, and then click Save button. Success message is displayed.

The message is displayed as "Connector Information has been added successfully", click cross symbol to close the pop up page.

Users

Select Manage > Users.

This page describes details of users and user roles. Also discusses how to a Create New User, Delete User, and Edit user.

Parameter	Description
Email ID	The Email Address of the user is displayed in this column.
Full Name	The full name of the user given is displayed in this column.
Roles	The role assigned to a specific user is displayed in this column.
Groups	The list of groups associated with the user.

User Roles

Three different roles such as Super Admin, Website administrator, and website read only roles are available for users to perform actions.

Role	Description
Super Admin	This role gives a user all the rights or permissions such as upgrade license, upgrade credit card, and so on.
Website Administrator	This role allows a user to perform any action on selected websites except upgrading license and adding credit card information.
Website Read Only	This role allows the user to view the scan details and download reports.

Create New User

Click Create New User.

A new window will appear to enter user information. Enter valid information in requested fields.

Parameter	Description
Email ID	Enter your email ID in this field. If an email Id is already used, an error message is displayed while saving the details.
Full Name	Enter your complete(first and last) name in this field.
Phone	Enter a valid 10-digit phone number.
Enable 2FA	The 2 factor authentication allows a user to login to the AppTrana Portal in a more secure environment. Select the check box to enable this option. An email will be sent to the user with instructions to enable 2FA authentication.
Role	Select any one of the user role depending on the permissions to be assigned. Super Admin, Website Administrator, and website read only are the roles available for customer to assign when creating a user. List of assigned websites are displayed only for Website Admin and View Only.

Super Admin

Super Admin role helps to get edit access to all the websites associated with account.
Select Super Admin role and Click Create User button.

A new user will be created with super admin role. A success pop-up will appear.

Click Ok to close the pop-up.

Website Administrator and Web Read Only

Website administrator role helps to assign edit access for websites or groups. Through Website Read Only role users can get only view access to the sites or groups.
Select Add Sites radio button, click drop-down menu to select websites from list, and click Plus (+) button to add sites.

Select Add Groups radio button, click drop-down menu to select the groups from list, and click Plus(+) button to add groups.
When customer select Add Groups radio button, user will automatically get access to all the websites associated with group.

Select the websites and groups to respective table and click Create user button.

A success pop-up will appear.

Edit User Details

select radio button of the email id and click on email id to edit the user information.

Click respective fields to update the information and click Update User.

Delete a User

Select the user email Id of a specific user and click Delete.

A confirmation pop-up appears. Click Delete to continue deleting user from database.

Groups

Group's feature simplifies the work process for customers with multiple websites. Websites typically have multiple characteristics and properties. Group's feature helps to club the websites that have the same properties and characteristics.

Select Manage Tab and click Group's button.
On Group’s page, customers can find the total number of groups present, how to create a group and delete a group, and a filter option is given to identify the group easily.
When there is more than one site in any group, click more button to view all sites added to the group.

How to Create a New Group?

Click Create New Group button and enter the required details in respective fields.

Click Name field and enter the group name.

Group description must be between 1 to 256 characters.

When characters exceed beyond 256, the following message will be displayed:

Maximum character limit has reached

While creating a new group, ensure at least one site is added to the group. But while editing any group it is not mandatory.

Add Websites to Group

Find the drop-down menu given to view the list of sites and to select the required sites to add to group. Click plus (+) button to add the sites to group.

Select sites from the drop-down list and click Plus (+) button to add the selected sites to group. Added sites will be displayed on table and number of sites added also display on page.